Clear, Straightforward
Pricing.
No hidden fees, no confusing pricing, and no work started without your approval.
I keep pricing simple and easy to understand. For many jobs, there is a clear starting price. For larger installations or repairs, I'll give you a proper quote before any work goes ahead.
The aim is simple: you should know where you stand before anything starts.
How Pricing Works
Some jobs are simple and fit within a standard home visit. Others vary depending on the device, the setup, the time involved, or whether parts are needed.
That means pricing works in two main ways:
Standard Rate
A clear standard rate for common home tech help and everyday troubleshooting.
Clear Quotes
A clear quote for larger installations or repair work based on assessment.
Home Tech Support
For most everyday tech help at home, there is a simple standard rate.
Includes up to 1 hour on site
This is the standard rate for most troubleshooting, setup, and everyday home tech support.
This covers things like:
- Laptops and computers (Tech Support)
- Phones and tablets
- Wi-Fi and broadband issues
- Printers
- Smart TVs and streaming devices
- Email, apps, and account setup
- General troubleshooting and device help
AI Help
AI help is priced the same way as a standard home visit.
Includes up to 1 hour
This is ideal for getting started, understanding how AI works, and learning how to use it in a practical, everyday way.
This includes one-to-one help with tools like ChatGPT, Google Gemini, and similar platforms, explained clearly and tailored to what you actually want to use them for.
Setup and Everyday Help
Many common jobs fall within the standard visit price, especially when they are straightforward and can be completed within the first hour.
New device setup
from £60
Wi-Fi & broadband
from £60
Printer setup
from £60
Smart TV setup
from £60
If a job is likely to take longer or involve more than one device, I'll explain that clearly before the visit or when I arrive.
Installations
Installation jobs are usually priced by the job, because they can vary depending on what is being fitted, how long it takes, and whether setup is included.
This covers work such as:
- Smart home device setup
- Home tech installation
- Video doorbells
- CCTV and smart cameras
- Other devices that need fitting and full setup
Installation pricing depends on the device, the fitting involved, and whether extra setup or adjustments are needed. You'll always know the price or quote before anything goes ahead.
Device Repairs
Repairs are quoted after assessment.
That is because repair costs can vary depending on:
- the type of device
- the fault
- the parts needed
- whether the repair is actually worthwhile
If a repair is not worth doing, I'll say so clearly. No work is carried out without your approval.
What Can Affect the Final Price?
The final price can vary depending on the job. That might include:
A Fair, Practical Approach
Most people just want to know where they stand.
For standard home tech support, there is a clear visit rate. For installations and repairs, I give a straightforward quote before any work starts.
That way, you can make a decision without pressure.
If anything falls outside a standard visit, I'll explain it clearly before going further.
Clear pricing before work starts
No hidden fees at all
No work done without approval
Parts charged separately
Straight advice on repairs
Pricing FAQs
Do you charge a call-out fee?
For most standard jobs, the home visit price is £60, which includes up to 1 hour on site.
What if the job takes longer than an hour?
Extra time is charged at £25 per 30 minutes.
Do you give quotes before starting?
Yes — for larger installations and repair work, I'll confirm the quote before anything goes ahead.
Are parts included in the price?
No — any parts needed are charged separately, but I'll always make that clear first.
Can you tell me the likely cost before I book?
In many cases, yes. If you send a message with the issue, the device, and your postcode, I can often give a good idea of the likely price or whether the job will need a quote.
Ready to Book a Visit?
Call or send a message with the problem, the device or setup involved, and your postcode.
I'll confirm the best next step and, where possible, the likely price before booking.